Right of withdrawal.

Withdrawal is possible according to § 12 č.108/2000 (Law on Consumer Protection in Doorstep Selling and Distance Selling). If the sale of goods (or carry its performance) performed on a contract concluded by using means of distance communication (especially e-commerce on the Internet), the consumer may cancel the contract within 7 days of receipt of the transaction if the seller timely and properly to meet the information obligations under § 10 of č.108/2000. If the seller reporting obligations under § 10 in addition, the consumer is entitled to terminate the contract within seven working days after the seller in addition to meet the information obligations, but not later than three months from receipt of goods or the conclusion of the contract for services. If the seller fails to comply with reporting obligations under § 10 or additionally, the consumer is entitled to terminate the contract within three months of receipt of goods or contract for services. The consumer can withdraw from the contracts listed in § 12. Č.108/2000 5 of the Act, which are particular contract for the supply of audio or video recordings or computer programs, consumer unwrapped and other contracts designated by law.

Oznámenie consumer of withdrawal a distance intermediaries must be received at the end of the period for withdrawal and the contractor must be properly returned complete goods (performance) in its original condition with all papers and documentation, which were delivered to the consumer. For quick processing things must return the goods to the same address of the supplier, which is in the documents to the goods referred to as the place where the goods were shipped to the buyer. Following the resignation of the parties the obligation to return everything you receive under the contract. Direct cost of returning goods bearing the consumer. Following the withdrawal and return of goods to consumers due the supplier shall promptly return the amount paid for consumer goods.